Welcome to PlainSideCommons Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit plainsidecommons.xyz or use our services. We are committed to protecting your privacy and handling your data in a responsible way. By accessing our site or placing an order, you agree to the practices described in this policy.
1. Data we collect
We may collect personal data that you provide directly to us, such as your name, phone number +44 20 7946 0123, delivery address including street or area 12 Pepperoni Lane, city London, postal code SW1A 1AA, country United Kingdom, and payment information necessary to process orders. We also collect data automatically when you interact with our site, including device information, log files, IP address, pages visited, and cookies to personalize your experience and improve our services.
2. How we use your data
We use your information to process orders, deliver meals from PlainSideCommons, communicate about your orders, and provide customer support. We may also use data to:
- personalize your experience and display relevant menu items and promotions
- analyze usage patterns to improve our site and services
- send non-commercial updates, newsletters, and promotions related to PlainSideCommons and the culinary experience
- prevent fraud and ensure the safety of our services
3. Legal basis for processing
We rely on contractual necessity to fulfill orders, legitimate interests to improve our services, and consent where required by applicable law. If you are a resident of a region with specific data protection rules, you may have rights to object, access, or restrict certain processing.
4. Cookies and tracking technologies
We use cookies and similar technologies to customize content, analyze traffic, and provide social media features. You can adjust your browser settings to decline cookies, but this may affect your ability to order or access certain features. We may also employ analytics services to understand site performance and customer behavior, while ensuring data remains aggregated and anonymized where possible.
5. Sharing and disclosure
We may share your information with trusted service providers who help us operate PlainSideCommons (delivery partners, payment processors, website analytics). We require these partners to protect your data and use it only as necessary to provide services to us. We do not sell your personal data to third parties for marketing purposes. In certain circumstances we may disclose data to comply with legal obligations, protect your safety, or respond to lawful requests from authorities.
6. Social features
Our site may include features that allow you to connect with social networks or share information. Any information you disclose through these features is governed by the privacy policies of the applicable social network.
7. Your choices and rights
You can access, update, or delete your account information by contacting our support team. You may also opt out of marketing communications and restrict certain data processing where allowed by law. If you are a resident outside United Kingdom, your rights may vary; we will honor applicable laws related to access, correction, deletion, and portability of your data.
8. Data retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, to comply with legal obligations, or to resolve disputes. We may retain anonymized data for analytical purposes after your account is closed or you stop using our services.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. International transfers
If you are located outside United Kingdom, your data may be transferred to and processed in other jurisdictions. We will take appropriate measures to protect your information in accordance with this policy and applicable law.
11. Children’s privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If we learn that a child has provided data without parental consent, we will take steps to remove that data.
12. Do Not Track
We do not respond to Do Not Track signals at this time. We collect information described in this policy and may use it for purposes described herein.
13. Changes to this policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Last updated: 12 September 2025. If applicable, we will notify you by email or through site notices.
14. How to contact us
If you have questions about this policy, please contact us at PlainSideCommons customer support via our site at plainsidecommons.xyz or by phone at +44 20 7946 0123. For mailing purposes, reach us at the following address: 12 Pepperoni Lane, London, SW1A 1AA, United Kingdom.